Arken Assist provides services in after-sales technical support, generator rental, second-hand generator purchase and sales, and spare parts supply.
Our Regional Offices
Arken Assist Regional Offices
With sales and service locations positioned across Türkiye, Arken Assist aims to be the closest solution partner to its customers. Each regional office operates in line with Arken Generator’s 30 years of experience and Arken Assist’s service philosophy.
All processes — including sales, rentals, technical service, and spare parts supply — are carried out much faster and more efficiently thanks to our regional structure. This ensures that our customers receive on-site and timely support whenever they need it.
Expert engineers and technical consultants in each regional office develop tailor-made energy solutions for your projects. This strong network, spread across Türkiye, guarantees customer satisfaction and service continuity.
RESPONSIBLE REGIONS:
Istanbul (European Side), Çerkezköy, Çorlu, Tekirdağ
CONTACT:
Hadımköy – Ömerli Street No:9, 34555 Arnavutköy / Istanbul
Phone:
+90 (212) 798 20 34
Fax:
+90 (212) 798 20 37
E-mail:
info@arkenassist.com
RESPONSIBLE REGIONS:
Istanbul (Asian Side), Sakarya, Kocaeli
CONTACT:
Cumhuriyet Mah. Nurol Street No:31, Üsküdar / Istanbul
Phone:
+90 (216) 316 09 17
Fax:
+90 (216) 316 09 18
E-mail: info@arkenjenerator.com – anadolu@arkenjenerator.com
RESPONSIBLE REGIONS:
Ankara, Çankırı, Çorum, Kırşehir, Yozgat, Kırıkkale, Eskişehir, Kayseri, Aksaray, Nevşehir
CONTACT:
100. Yıl Boulevard, 1230 Street No:2, Ostim / Ankara
Phone:
+90 (312) 443 00 55
Fax:
+90 (312) 443 00 66
E-mail: info@arkenjenerator.com – ankara@arkenjenerator.com
RESPONSIBLE REGIONS:
İzmir, Aydın, Manisa
CONTACT:
Atıfbey Mah. Akçay Street No:274/2, Gaziemir / İzmir
Phone: +90 (232) 224 17 35
Fax: +90 (232) 224 35 17
E-mail:
info@arkenjenerator.com - ege@arkenjenerator.com
RESPONSIBLE REGIONS:
Gaziantep, Adıyaman, Kahramanmaraş, Kilis, Şanlıurfa
CONTACT:
Mücahitler Mah. 52017 Street No:1-F/6, Şehitkamil / Gaziantep
Phone: +90 (342) 999 34 99
E-mail:
info@arkenjenerator.com
RESPONSIBLE REGIONS:
Diyarbakır, Mardin, Siirt, Batman, Şırnak
CONTACT:
Diclekent Mah. Selahattin Eyyubi Boulevard, Ceysa 5 Sitesi A Block No:31-32, Kayapınar / Diyarbakır
Phone: +90 (412) 502 00 18
E-mail:
info@arkenjenerator.com
RESPONSIBLE REGIONS:
Antalya, Alanya, Burdur, Isparta
CONTACT:
Akkuyu Mah. Anadolu Street, T. Bilginler Apartment No:142/B, Konyaaltı / Antalya
Phone: +90 (242) 222 07 17
Fax: +90 (242) 222 07 18
E-mail:
info@arkenjenerator.com - akdeniz@arkenjenerator.com
RESPONSIBLE REGIONS:
Adana, Osmaniye, Mersin, Hatay, Niğde
CONTACT:
Yeşiloba Mah. 46257 Street, Adana Oto Sanayi Sitesi, T Block No:7/19, İç Kapı No: Z03, Seyhan / Adana
Phone:
+90 (322) 429 59 80
E-mail:
info@arkenjenerator.com
RESPONSIBLE REGIONS:
Bursa, Yalova
CONTACT:
Elektromekanik Plaza, Alaaddinbey, 628. Street No:1 D:G, 16120 Nilüfer / Bursa
Phone:
+90 (224) 234 00 16
E-mail:
info@arkenjenerator.com
Arken Generator and Arken Assist Advantages
Arken Assist brings the trust, quality, and engineering excellence of Arken Generator’s 30 years of industry experience to the field through its generator rental services. It operates with a commitment to providing the right power, the right solution, and sustainable energy for every project.
Extensive Sales and
Service Network
We provide services through more than 50 service points across Türkiye.
Engine Overhaul Service
Every step is carried out meticulously to maximise engine performance and reliability.
Genuine Spare Parts Guarantee
In all maintenance and repair operations, we use only genuine spare parts to ensure maximum performance and long-lasting durability.
24/7 Technical Support
With our technical service team available around the clock for emergencies, your energy never stops — day or night.
The Assurance of Arken Generator
All Arken Assist services are backed by over 30 years of experience from Arken Generator.
Fast Response, Effective Solution
We ensure your business continuity by providing on-site response to fault and maintenance requests in the shortest possible time through our regional teams.
Rental, Sales and
Second-Hand Solutions
We offer generator rental, second-hand generator purchase and sales, and new generator options tailored to different needs — providing solutions suitable for every budget.
Expert Technical Team
With our engineers and technicians who receive regular training at the Arken Training Centre, we guarantee professional, fast, and safe service.
Frequently Asked Questions
What should I consider when buying a second-hand generator?
You should always choose products that have been tested and come with a warranty. Arken Assist offers all second-hand generators for sale only after thorough maintenance and performance testing, ensuring they are covered by warranty.
In what situations is the generator rental service preferred?
For short-term energy needs — such as construction sites, concerts, and events — the generator rental service offers an economical and practical solution.
How often should I have my generator serviced?
Periodic maintenance should be carried out every 3 to 6 months, depending on your generator’s model and usage intensity. Arken Assist technical services plan and manage this process for you.
How quickly do you respond to service requests?
Thanks to our network of over 100 service points across Türkiye, we typically respond to service requests within the same day.
Why is the use of genuine spare parts important?
Genuine spare parts preserve your generator’s performance and extend its lifespan. Arken Assist uses only Arken-approved components in all service operations.
What sets Arken Assist apart from other service companies?
Arken Assist doesn’t just provide technical support — it stands out with 30 years of Arken Generator experience, a strong engineering infrastructure, and a sustainable service approach.
