Arken Assist provides services in after-sales technical support, generator rental, second-hand generator purchase and sales, and spare parts supply.
Sales and Service Network
Sales and Service Network
Arken Assist provides reliable, fast, and sustainable energy solutions to its customers through an extensive generator sales and service network across Türkiye. With regional offices and authorised service points equipped to Arken standards, we stand by you at every stage — from pre-sales to after-sales support.
Built upon Arken Generator’s 30 years of industry experience, our service infrastructure offers 24/7 uninterrupted technical support throughout the country. Whether for new generator purchases, rentals, or second-hand generator needs, Arken Assist manages your energy with confidence through its strong engineering foundation and wide dealership network.
The Arken Assist Sales and Service Network operates with a service philosophy centred on customer satisfaction. Our active service points across all regions of Türkiye provide rapid response in emergencies, ensuring continuous power for businesses. Our service teams consist of regularly trained expert technicians, each delivering services in full compliance with Arken Generator’s quality standards.
With a wide sales network, robust logistics infrastructure, and over 100 service locations, Arken Assist offers not just products but long-lasting energy solutions. In all maintenance, repair, and installation processes, we guarantee the use of genuine spare parts — maintaining the highest level of efficiency and safety for your generators.
Benefits of Arken Generator and Arken Assist
In generator rental services, Arken Assist brings the trust, quality, and engineering excellence of Arken Generator’s 30 years of industry experience to the field.
It operates with an approach focused on the right power, the right solution, and sustainable energy for every project.
Extensive Sales and
Service Network
We provide services through more than 50 service points across Türkiye.
Engine Overhaul Service
Every step is carried out meticulously to maximise engine performance and reliability.
Genuine Spare Parts Guarantee
In all maintenance and repair operations, we use only genuine spare parts to ensure maximum performance and long-lasting durability.
24/7 Technical Support
With our technical service team available around the clock for emergencies, your energy never stops — day or night.
The Assurance of Arken Generator
All Arken Assist services are backed by over 30 years of experience from Arken Generator.
Fast Response, Effective Solution
We ensure your business continuity by providing on-site response to fault and maintenance requests in the shortest possible time through our regional teams.
Rental, Sales and
Second-Hand Solutions
We offer generator rental, second-hand generator purchase and sales, and new generator options tailored to different needs — providing solutions suitable for every budget.
Expert Technical Team
With our engineers and technicians who receive regular training at the Arken Training Centre, we guarantee professional, fast, and safe service.
Frequently Asked Questions
What should I consider when buying a second-hand generator?
You should always choose products that have been tested and come with a warranty. Arken Assist offers all second-hand generators for sale only after thorough maintenance and performance testing, ensuring they are covered by warranty.
In what situations is the generator rental service preferred?
For short-term energy needs — such as construction sites, concerts, and events — the generator rental service offers an economical and practical solution.
How often should I have my generator serviced?
Periodic maintenance should be carried out every 3 to 6 months, depending on your generator’s model and usage intensity. Arken Assist technical services plan and manage this process for you.
How quickly do you respond to service requests?
Thanks to our network of over 100 service points across Türkiye, we typically respond to service requests within the same day.
Why is the use of genuine spare parts important?
Genuine spare parts preserve your generator’s performance and extend its lifespan. Arken Assist uses only Arken-approved components in all service operations.
What sets Arken Assist apart from other service companies?
Arken Assist doesn’t just provide technical support — it stands out with 30 years of Arken Generator experience, a strong engineering infrastructure, and a sustainable service approach.
